THE BIG FREAKING SALE: 30% OFF + FREE U.S. SHIPPING. JOIN THE PICKY CLUB WITH CODE BFSCLUB30 FOR 30% OFF YOUR FIRST DELIVERY

Customer Service & FAQ

(Hopefully) The answers to all your Picky questions.

Nutritional Information

How do Picky Bars hold up in extreme conditions? Freezing temperatures and heat?

Since Picky Bars are made from REAL food, they can be affected by extreme temperatures. They get a little bit harder in cold temps, but still very edible and delicious!  Extreme heat for long periods of time can make the oil in the nuts go rancid as well. Therefore, we recommend that you avoid storing the bars in locations that are exposed to high temperatures.

What is the best way to store a Picky Bar?

We recommend storing the bars in a cool and dry place.

When should I eat a Picky Bar?

Why whenever you want of course! There is never a wrong time to enjoy the deliciousness of Picky Bars. First off, they make great snacks for anytime! Plus, they were originally designed to be munched on 30 minutes before, during, and right after workouts!

What is the 4:1 ratio? What does it mean? Why is it significant?

The 4:1 carbohydrate to protein ratio is ideal for recovery right after a hard workout. Consuming this ratio has shown to be great for glycogen replenishment within 30 minutes of working out.

Why are Picky Bars so high in sugar?

Anywhere from 47%-66% of the sugar in a Picky Bar comes from fruits, nuts and grains. The remainder of the sugar comes from all natural sweeteners, honey or agave, and the chocolate chips that we have in some of the bars. (Bars that contain chocolate chips include: Ah Fudge Nuts, Lauren's Mega Nuts, Smooth Caffeinator, All-in Almond and Need for Seed) 

Are Picky Bars gluten free? What about dairy free?

Indeed they are! Certified gluten free to be exact! They are dairy free as well! Bonus points for being soy free too!

Are Picky Bars organic?

Each bar is mostly organic, with all of them varying slightly in the percentage.

Chai And Catch Me - 83%, Moroccan Your World - 81%, Ah Fudge Nuts - 94%, Cookie Doughpness - 79%, Lauren’s Mega Nuts - 80%, All in Almond - 86%, Need for Seed - 80%, Smooth Caffeinator - 61%, and Blueberry Boomdizzle - 79%

What exactly am I eating?

Great question! It’s basically a perfectly balanced trail mix of fruits, nuts, honey or agave, and sometimes chocolate chips all smashed together to make a super delicious bar. No artificial ingredients or unnatural processes.

Are Picky Bars vegan?

Some of our bars are, yes. Our vegan bars include: Ah Fudge Nuts, All in Almond, Blueberry Boomdizzle, Cookie Doughpness and Smooth Caffeinator.

Moroccan Your World, Lauren’s Mega Nuts and Need for Seed and Chai And Catch Me contain only one non-vegan ingredient: honey

Picky Club Questions

Can I be a member of the Picky Club if I live outside of the country?

Yes! Shipping and handling is a little more expensive, but we are able to ship via USPS to international addresses. Sorry international peeps, shipping isn't free.

Can I have more than one membership?

Yes! Just go ahead and build your club box just like the first, pick out the number of bars, flavors, shipping frequency and shirt size. You can even have it shipped to a different address.

Can I change how often I get my Picky Club?

Yep! Sign into your account on the top right hand side of the screen ---> click "view/edit" next to your subscription ---> choose the frequency you want to switch it up to: 1 month / 2 months / 3 months or just choose the date you'd like your next club box to be shipped. If you have any troubles or would just rather contact a smiling face, you can email Mel at pickyclub@pickybars.com

Can I give the Picky Club as a gift?

Of course! We think this is the perfect gift! Just make sure to fill out the shipping information of the person who will be receiving this amazing gift from you. 

What if I want more Picky Bars? Or fewer? or change when I get them?

You are in luck! Just like you can fully customize the number of bars, the favor mix and when you receive them in the beginning, they can all be changed around depending on what you need. Simply sign into "My Account", click "view/edit" next to your subscription and see all the options to make changes to every part of your Picky Club.

Can I change the flavor combination I get shipped?

Totally! Just sign in to My Account, click "view/edit" next to your subscription and see all the options to make changes to the flavors in your Picky Club, in whatever quantities take your fancy.

Can I cancel my Picky Club subscription?

Yep! Just send an email to Mel at pickyclub@pickybars.com at least 72 hours before your next club is due to ship and let her know when you want to cancel your club subscription, she'll take care of it for you. If it's a consumption thing, sign into "My Account" and you can always change up the number of bars, how frequently your club box ships or just push the next ship date out way into the future for a chance to work through your stash.

Ingredients

Is the coffee used for Smooth Caffeinator fair trade?

Why of course! We wouldn’t have it any other way.

Are Picky Bars nut free?

The only bar we have that is completely nut-free is Need for Seed. It’s a Sunflower Butter base, and it’s delicious!! (However, it is produced in the same facility and on the same equipment as products that contain nuts.)

Do you use corn products in Picky Bars?

We’re happy to announce that our bars are completely corn free!

Do Picky Bars contain any Genetically Modified Organisms? (better known as GMO's)

Not a chance! Picky Bars are 100% Non-GMO. We’re keeping our bars “au naturel.” Real food only please!

Do Picky Bars contain any added vitamins, minerals, or supplements?

Other than the tiny amount of natural vitamin E to keep our real food ingredients fresh, Nope! The fruits and nuts we use in our bars already contain the vitamins, minerals, and nutrients you need. Hooray for real food!!

Are there any artificial sweeteners in Picky Bars?

Heck no! Are you kidding me!? We personally don’t like eating chemicals, and we don’t enjoy gas, diarrhea, and bloating. But to each their own.

How much caffeine is in the Smooth Caffeinator?

About 25mg. As a reference, this is similar to a small cup of tea, ⅓ cup of coffee, or the amount of caffeine the Picky Crew consumes in 3.79 seconds.

Are Picky Bars soy free?

Yes. We even use a soy free chocolate chip. 

Wholesale

I want to sell Picky Bars in my store! How do I do this?

Send us an email at sales@pickybars.com and we'll hook you up!

Picky Points

What can I use my Picky Points to buy?

Short version: just about anything available on pickybars.com

Redeem your Picky Points for coupons to purchase bars or merch. Picky Club is already discounted for clubbers so no go with points redemption, but.. you do earn points on your club subscription. 

How do I redeem my Picky Points?

Redeeming your Picky Points is a super simple three step process: 

1. Sign into your Picky Bars account to check how many points you have to spend. Click on the little Earn Picky Points! tab on the left hand side of your screen. You will see a pop up appear with Rewards and Earn Points options.

2. Redeem your Picky Points for a coupon:

Click the 'Rewards' tab.

Click the coupon you would like to redeem points for and confirm the purchase.

You will be presented with the coupon code which you should copy to use in the checkout. An email confirmation will also be sent to the email address associated with your Picky Bars account.

3. Redeem the coupon:

Apply the coupon code when completing the checkout for your purchase. Viola!

    How much does it cost to join?

    Our rewards program is totally free! We do it to say "thank you" for your awesomeness.

    Is there a limit to how many Picky Points I can earn?

    Nope, we want to reward our loyal customers so if points collecting is your gig, get after it!

    Other FAQ's

    What is your return policy?

    Shopping from pickybars.com is easy, but sometimes goofs happen. Should you need to return something we'll happily take it back, under these conditions...

    Picky Bars: Since edible items cannot be returned for resale, if you received an incorrect order (wrong flavor, quantity, etc), expired product, or damaged goods we will simply send you a new shipment without requiring the return of the original shipment. Because oops, that's our bad. If in your shipment you received what is on the packing slip, it is considered to be the correct order. If you receive the incorrect item from what you ordered, and prefer a refund instead of receiving the correct shipment, you will be refunded. If you order Picky Bars, and the product is damaged, we will send you a new shipment that is undamaged without requiring you to return the original shipment. We will ask for a picture of damaged product.

    Merchandise: (All non-edibles: hats, shirts, water bottles, etc) Non-edible merchandise may be returned as long as it is unworn or unused for a full refund. If you prefer an exchange (instead of a refund), we will exchange non-edible items if unworn or unused for the correct size/item, as long as inventory is available. (Different priced items will be charged/refunded accordingly.) For product that will be returned to inventory, Picky Bars will provide a return shipping label. We cannot ship an item in exchange for another one until we have the item originally purchased back, or if we see that the item is on its way back to our HQ via the shipping label we provided. Send all product returns, exchanges, and inquiries to myfeedback@pickybars.com

    Are Picky Bars sold internationally?

    Yes! Slowly but surely we are expanding outside the U.S.

    Pick us up in Canada, the U.K., Korea, and Dubai. 

    We're also available on international websites like wiggle.com and amazon.com

    Still have unanswered questions? Need to talk to a real human?

    Mel is super helpful and would love to take care of you.

    Email: myfeedback@pickybars.com
    Phone: 541-306-2013 (no texts, please)
    If you are interested in selling Picky Bars in your store email sales@pickybars.com