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FAQs

The answers to all your wildest dreams Picky questions.


NUTRITION

How do Picky Bars hold up in extreme conditions? Freezing temperatures and heat?

Since Picky Bars are made from REAL food, they can be affected by extreme temperatures. They get a little bit harder in cold temps, but still very edible and delicious!  Extreme heat for long periods of time can make the oil in the nuts go rancid as well. Therefore, we recommend that you avoid storing the bars in locations that are exposed to high temperatures.

When should I eat a Picky Bar?

Why whenever you want of course! There is never a wrong time to enjoy the deliciousness of Picky Bars. First off, they make great snacks for anytime! Plus, they were originally designed to be munched on 30 minutes before, during, and right after workouts!

Why are Picky Bars so high in sugar?

Anywhere from 47%-66% of the sugar in a Picky Bar comes from fruits, nuts and grains. The remainder of the sugar comes from all natural sweeteners, honey or agave, and the chocolate chips that we have in some of the bars. (Bars that contain chocolate chips include: Ah Fudge Nuts, Lauren's Mega Nuts, Smooth Caffeinator, All-in Almond and Need for Seed) 

Are Picky products gluten free? What about dairy, soy, GMO?

Indeed they are! Certified gluten free to be exact! They are dairy free as well! Bonus points for being soy free too!

Are Picky products organic?

Picky Oats are all organic. 

Picky Bars are not fully organic, but we consciously select organic where it matters most without driving up the consumer cost. Thin-skinned fruit, roots, seeds, etc.

Are Picky products vegan?

Some of our bars are, yes. Our vegan bars include: Ah Fudge Nuts, All in Almond, Blueberry Boomdizzle, Cookie Doughpness and Smooth Caffeinator. The rest only contain one non-vegan ingredient: Honey.

Picky Oats are totally vegan!

PICKY CLUB

Can I be a member of the Picky Club if I live outside of the country?

Yes! Shipping and handling is a little more expensive, but we are able to ship via USPS to international addresses. Sorry international peeps, shipping isn't free.

Can I change how often/when I get my Picky Club?

Yep! Sign into your account on the top right hand side of the screen ---> click "view/edit" next to your subscription ---> choose the frequency you want to switch it up to: 1 month / 2 months / 3 months or just choose the date you'd like your next club box to be shipped. If you have any troubles or would just rather contact a smiling face, you can email Mel at pickyclub@pickybars.com

Can I give the Picky Club as a gift?

Of course! We think this is the perfect gift! Just make sure to fill out the shipping information of the person who will be receiving this amazing gift from you. 

What if I want more? Or fewer? Or different flavors?

You are in luck! Just like you can fully customize the number of bars, the favor mix and when you receive them in the beginning, they can all be changed around depending on what you need. Simply sign into "My Account", click "view/edit" next to your subscription and see all the options to make changes to every part of your Picky Club.

Can I cancel my Picky Club subscription?

Yep! Just send an email to Mel at pickyclub@pickybars.com at least 72 hours before your next club is due to ship and let her know when you want to cancel your club subscription, she'll take care of it for you. If it's a consumption thing, sign into "My Account" and you can always change up the number of bars, how frequently your club box ships or just push the next ship date out way into the future for a chance to work through your stash.

INGREDIENTS

Are there any artificial sweeteners in Picky Bars?

Heck no! Are you kidding me!? We personally don’t like eating chemicals, and we don’t enjoy gas, diarrhea, and bloating. But to each their own.

How much caffeine is in the Smooth Caffeinator? Game, Set, Matcha?

About 11mg in Smooth Caffeinator, roughly equivalent to a big sip of coffee. Game, Set, Matcha has 25mg of green tea-based caffeine, about as much as a large cup.

What Are Picky Bars made of?

Real food! Each bar starts with a base of dates and a nut or seed butter, then we add in dried fruits, nuts, spices, and fun mix ins for each flavor. Rice crisp adds some light crunch and sprouted brown rice protein offers a plant-based muscle-repairing punch. 

What's up with tapioca?

We switched from agave to tapioca in the summer of 2018. Nutrition-wise, tapioca (from the cassava root) uses natural enzymes rather than acid to process the starch into sugar and is lower in fructose than agave. The taste is less sweet than agave, allowing the nuts and fruits to be the real stars, and we’ve found the bars have an awesomely soft and chewy texture less prone to crumbling. Score! It also decreases our added sugar content in each bar to about 4-5g for most flavors, about enough energy to power you through about a lap around a track on its own, and when paired with the other ingredients, you get energy that both fuels and sustains. While we are aware that sugar is the latest fad ingredient on which to blame all human suffering, we simply don’t think a rock hard sugar-free brick is appetizing, or necessary.  

RETAIL/LOCAL/WHOLESALE

Where can I buy Picky products locally?

Find a retailer near you at pickybars.com/find 

Are Picky products sold internationally?

Yes! Slowly but surely we are expanding outside the U.S. Pick us up in Canada, the U.K., Sweden, Korea, and Dubai. 

I want to sell Picky Bars in my store! How do I do this?

Click here for an application or send us an email at sales@pickybars.com and we'll hook you up!  

PICKY POINTS

What can I use my Picky Points to buy?

Short version: just about anything available on pickybars.com

Redeem your Picky Points for coupons to purchase bars or merch. Picky Club is already discounted for clubbers so no go with points redemption, but! you do earn points on your club subscription. 

How do I redeem my Picky Points?

Redeeming your Picky Points is a super simple three step process: 

1. Sign into your Picky Bars account to check how many points you have to spend. Click on the little Earn Picky Points! tab on the left hand side of your screen. You will see a pop up appear with Rewards and Earn Points options.

2. Redeem your Picky Points for a coupon:

Click the 'Rewards' tab.

Click the coupon you would like to redeem points for and confirm the purchase.

You will be presented with the coupon code which you should copy to use in the checkout. An email confirmation will also be sent to the email address associated with your Picky Bars account.

3. Redeem the coupon:

Apply the coupon code when completing the checkout for your purchase. Viola!

    How much does it cost to join?

    Our rewards program is totally free! We do it to say "thank you" for your awesomeness.

    Is there a limit to how many Picky Points I can earn?

    Nope, we want to reward our loyal customers so if points collecting is your gig, get after it!

    OTHER

    What is your return policy?

    Shopping from pickybars.com is easy, but sometimes goofs happen. Should you need to return something we'll happily take it back, under these conditions...

    Food Products: Since edible items cannot be returned for resale, if you received an incorrect order (wrong flavor, quantity, etc), expired product, or damaged goods we will simply send you a new shipment without requiring the return of the original shipment. Because oops, that's our bad. If in your shipment you received what is on the packing slip, it is considered to be the correct order. If you receive the incorrect item from what you ordered, and prefer a refund instead of receiving the correct shipment, you will be refunded. If you order Picky Bars, and the product is damaged, we will send you a new shipment that is undamaged without requiring you to return the original shipment. We will ask for a picture of damaged product.

    Merchandise: Non-edible merchandise may be returned as long as it is unworn or unused for a full refund. If you prefer an exchange (instead of a refund), we will exchange non-edible items if unworn or unused for the correct size/item, as long as inventory is available. (Different priced items will be charged/refunded accordingly.) For product that will be returned to inventory, Picky Bars will provide a return shipping label. We cannot ship an item in exchange for another one until we have the item originally purchased back, or if we see that the item is on its way back to our HQ via the shipping label we provided. Send all product returns, exchanges, and inquiries to myfeedback@pickybars.com

    Still have unanswered questions? Need to talk to a real human?

    Mel is super helpful and here to take care of you.

    Email: myfeedback@pickybars.com
    Phone: 541-306-2013 (no texts, please)

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