Refund policy

Shopping from pickybars.com is easy, but sometimes goofs happen. Should you need to return something we'll happily take it back, under these conditions...

Picky Bars: Since edible items cannot be returned for resale, if you received an incorrect order (wrong flavor, quantity, etc), expired product, or damaged goods we will simply send you a new shipment without requiring the return of the original shipment. Because oops, that's our bad. If in your shipment you received what is on the packing slip, it is considered to be the correct order. If you receive the incorrect item from what you ordered, and prefer a refund instead of receiving the correct shipment, you will be refunded. If you order Picky Bars, and the product is damaged, we will send you a new shipment that is undamaged without requiring you to return the original shipment. We will ask for a picture of damaged product.

Merchandise: (All non-edibles: hats, shirts, water bottles, etc) Non-edible merchandise may be returned as long as it is unworn or unused for a full refund. If you prefer an exchange (instead of a refund), we will exchange non-edible items if unworn or unused for the correct size/item, as long as inventory is available. (Different priced items will be charged/refunded accordingly.) For product that will be returned to inventory, Picky Bars will provide a return shipping label. We cannot ship an item in exchange for another one until we have the item originally purchased back, or if we see that the item is on its way back to our HQ via the shipping label we provided. Send all product returns, exchanges, and inquiries to myfeedback@pickybars.com